Policies for Redwood Middle School PTA
COVID-19 Social Contract
I acknowledge that I am aware of certain risks of participating in public events due to the COVID-19 pandemic, and that I am choosing to enter the venue my tickets are purchased for. I understand that by leaving my home, I am exposing myself to a greater risk of becoming infected with coronavirus, or of infecting other people. In order to do my part to not spread this virus, I agree to not enter the venue and to return home if (a) I have a temperature of 100.4 degrees or above, (b) the venue's staff and volunteers determines that I may not safely enter the venue, or (c) there is reason to believe I carry the coronavirus despite the current absence of symptoms. If I enter the venue, I agree to strictly follow all health and safety rules the venue has posted, which are designed to protect patrons, workers, and performers.
Refund and Exchange Policy
There are no refunds on tickets - all sales are final. Contact Ilaria at Redwood PTA for exchanges.
General Policies
Everyone in the theater must wear acceptable face coverings at all times. All face coverings must cover the nose and mouth and comply with the CDC guidelines for acceptable face coverings.
Santa Clara County Public Health Department and SUSD COVID-19 precautions will be enforced at this event. Attendees ages 12 and up must show proof of vaccination at the door.
Guests must stay in their assigned seats, they may not change seats for any reason.
Ludus Refund Policy
Refunds and exchanges are at the discretion of the event organizer (Redwood Middle School PTA). All Ludus convenience fees are non-refundable.